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White Glove Service

Boutique Hearing is revolutionizing the business of audiology. We are re-imaging not only the process of hearing instrument fittings but also restructuring how they are purchased.

A typical audiology practice will offer levels of hearing instruments: entry-level, mid-level and high-end. The price you pay is based on the hearing instrument you select. Seems to make sense, right? What if you knew that despite what instrument you selected you are paying for the same follow-up services. Why does this matter?

A basic hearing instrument only allows for basic adjustments. No matter how many times you go back for adjustments, the sound is going to be the same. A high-end instrument has 20+ frequencies that can be adjusted, several background noise management features and options for additional programs. What this means is the person who purchased a basic hearing instrument spent money on adjustment services they will never use. 

Boutique Hearing knows that everyone—regardless of lifestyle—will benefit from high-end instruments. Our goal is to not just bring hearing to everyone, but to bring quality hearing to everyone. Because of this, we are restructuring how hearing instrument are priced. 

Instead of setting our pricing based on the hearing instrument, the price is based on the service tier that best fits your needs. You only pay for the services you require.

Tier One

The White Glove Service Package

  • Hearing Instrument fitting
  • Home visits: unlimited for 5 years
  • Repair Warranty: 3 years
  • L & D Warranty: 3 years
  • Annual hearing test and instrument maintenance
  • Loaner instruments provided during annual maintenance
  • Loaner instruments provided during hearing instrument repairs
  • Unlimited repairs by mail
  • Batteries 3-year supply
  • Supplies: 3 years specific to each instrument
  • Dehumidifier
  • Choice of one hearing instrument accessory
  • Discounts on extended warranties
  • Discounts on new instruments
Tier Two

Basic Package with Exceptional Service

  • Hearing Instrument Fitting
  • Home visits: 1 per year for 3 years
  • Repair Warranty: 3 years
  • L&D Warranty: 3 years
  • Annual hearing test and instrument maintenance for 3 years
  • Unlimited repairs by mail
  • Batteries: 2-year supply
  • Supplies: 2 years specific to each instrument
  • Additional home visits and loaner instruments can be purchased on an as needed basis
Tier Three

A la Carte Package

  • Hearing Instrument fitting
  • Home visits: 2 follow up appointments for adjustments
  • Repair Warranty: 3 years
  • L & D Warranty: 3 years
  • Unlimited repairs by mail for 3 years
  • Additional supplies, batteries, extended warranties, home visits, and loaner instruments can be purchased on an as needed basis.

Additional Services

Boutique Hearing offers a variety of services for all of your hearing needs. Below is a list of our additional services.

  • Assistive listening device selection and fittings
  • Loaner hearing instrument services
  • Aural rehabilitation
  • Hearing loss prevention including custom noise plugs, sleep plugs, musician ear plugs, in-ear monitors and swim plugs
  • Tinnitus management
  • Cerumen removal
  • Consulting services
  • Supplies available to be shipped to your home (batteries, cleaning tools, wax traps, etc.)

Our Clients Say it Best...

Thank you so much for all your help with my recent purchase of new hearing aids. I appreciated your perseverance as we got the new aids to really improve my hearing. It is always a pleasure to work with you.

—Shelia H.

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